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How to Deposit via iPay/QR: A Step-by-Step Guide

Depositing funds using iPay/QR is a fast and secure way to top up your account. Follow these steps to complete your transaction: Step 1: Access the Deposit Section Log in to your account and click the Deposit button. From the list of available payment options, select iPay/QR. Step 2: Enter Deposit Amount Input the amount you wish to deposit into your account. Minimum Deposit: LKR 100. Step 3: Apply Promo Code (Optional) If you have a promotional code, enter it in the designated field to unlock special bonuses and exclusive offers. Choose iPay or QR Once redirected to the payment gateway, select the iPay option or the LankaQR option. Step 4: Provide iPay Details Once you proceed, you will be directed to the secure iPay gateway. You must provide: Your iPay registered mobile number. Your iPay registered email address. Click Submit to move forward. Step 5: Complete the Payment After a successful payment, your funds will be credited to your account balance instantly. ⚡ Essential Tips for a Successful Deposit Verify Amount: Double-check that the entered amount is correct before proceeding to the payment gateway. Maintain Connection: Do not refresh your browser or close the payment page while the transaction is processing. Confirmation: Ensure you receive a "Success" message from iPay to guarantee the funds have been sent. 🔐 Secure Transactions Your safety is a priority. All iPay/QR transactions are protected with advanced encryption to ensure a smooth and hassle-free experience.

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How to Deposit via Instant Bank Transfer: A Step-by-Step Guide

Depositing funds to your account is fast, secure, and straightforward using the Instant Bank Transfer method. Follow these steps to complete your transaction: Step 1: Access the Deposit Section Log in to your account and navigate to the Deposit button, typically located in the top navigation bar or within your account dashboard. Step 2: Select Payment Method Choose Instant Bank Transfer from the list of available payment options to initiate the process. Step 3: Enter Deposit Amount Input the specific amount you wish to transfer. Note: Transactions must be between a minimum of LKR 100 and a maximum of LKR 50,000. Step 4: Apply Promo Code (Optional) If you have a promotional code, enter it in the designated field to unlock any applicable bonuses or rewards. Step 5: Initiate the Request Review your entered amount and click the Deposit button to move to the secure verification page. Step 6: Provide Personal Information Enter your required details accurately to verify the transaction: Full Name (as it appears on your bank account) NIC or Passport Number Mobile Number Email Address Once completed, click Next and follow the on-screen instructions provided by your banking gateway to finalize the transfer. ⚡ Essential Tips for a Successful Deposit Bank Compatibility: Ensure your bank account is enabled for instant online transfers. OTP Security: Keep your mobile device ready. Enter the One-Time Password (OTP) immediately to prevent the session from timing out. Instant Crediting: Funds are typically credited to your account balance the moment the verification is successful.   🔐 Security Guaranteed Your financial safety is our priority. All transactions are processed through high-level encrypted payment gateways to ensure your data and funds remain protected. Start your seamless experience today!  

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How to Deposit Using MASTERCARD – A Step-by-Step Guide

 HOW TO DEPOSIT USING MASTERCARD – STEP-BY-STEP GUIDE Making a deposit with your MasterCard is fast, secure, and easy. Follow the instructions below to complete your deposit successfully. 🔹 STEP 1 – LOG IN → Profile Icon → Deposit Sign in to your account using your registered username/phone number and password. Once logged in, click the Profile Icon. Click Deposit. Tap the Make A Deposit button. 🔹 STEP 2 – SELECT PAYMENT METHOD Choose: MasterCard (This option allows you to make instant deposits directly using your MasterCard.)   🔹 STEP 3 – ENTER DEPOSIT AMOUNT Type the amount you wish to deposit into your account. ⚠ Minimum Deposit: LKR 100 🔹 STEP 4 – ADD PROMO CODE (OPTIONAL) Enter a promo code only if you have a valid deposit bonus promo code. Leave it blank if you do not have a deposit bonus promo code.  🔹 STEP 5 – CLICK DEPOSIT After confirming your amount and promo code, click the DEPOSIT button to proceed to the secure payment gateway. 🔹 STEP 6 – ENTER CARD DETAILS Fill in your MasterCard information correctly: ✔ Cardholder Name ✔ Card Number ✔ Expiry Month & Year ✔ Security Code (CVV) ✔ Billing Address (Optional) (Leave it blank if you do not wish to provide your billing address information.) ⚠ Make sure all details match your bank card information. 🔹 STEP 7 – COMPLETE PAYMENT Click PAY to confirm the transaction. You will receive an OTP from your bank. Once you confirm the OTP, the payment will be credited to your BetSS account. ━━━━━━━━━━━━━━━ ⚡ IMPORTANT NOTES ✅ Ensure your MasterCard is enabled for online transactions ✅ Double-check card details before submitting ✅ Keep sufficient balance in your bank account ✅ Transactions are processed securely through encrypted payment gateways ✅ Processing is usually instant depending on bank availability   ⚠ BANK RESTRICTION NOTICE For some banks such as Commercial Bank, HNB, and Sampath Bank, MasterCard deposits may not work due to bank-side transaction restrictions. 👉 In such cases, please use the JustPay deposit method for a smoother and more successful transaction experience. 🔐 SAFE & SECURE PAYMENTS All payments are protected with trusted SSL encrypted payment systems for maximum security. 🚀 Deposit now and enjoy a smooth gaming experience!

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What Should I Do If I Forgot My Username?

Forget your BETSS username? No problem. You can quickly recover your username using your registered mobile number and OTP verification. Step-by-Step Guide Step 1: Open the BETSS login page and click “HAVING TROUBLE LOGGING IN?” Step 2: Select “Forgot Username” from the Account Recovery section. Step 3: Enter the mobile number registered with your BETSS account. Step 4: You will receive an OTP verification code to your mobile number. Step 5: Once verification is completed successfully, your BETSS username will be recovered and you can continue accessing your account without any issues. Important Notes Ensure the mobile number entered is the same number used during account registration. Keep your OTP confidential and never share it with anyone. After recovery, save your username securely for future logins  

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What Should I Do If I Forgot My Password?

Forgot your BETSS account password? Don’t worry — recovering your account is quick and secure. Simply follow the steps below to reset your password and regain access to your account safely. Step-by-Step Guide Step 1: Go to the BETSS login page and click “HAVING TROUBLE LOGGING IN?” Step 2: Select “Forgot Password” from the Account Recovery options. Step 3: Enter the mobile number linked to your BETSS account. Step 4: You will receive a 6-digit OTP verification code to your registered mobile number. Step 5: Enter the OTP correctly and follow the instructions to create a new password. Important Notes Make sure your registered mobile number is active and accessible. Never share your OTP code with anyone for security reasons. Create a strong password using letters, numbers, and symbols for better account protection. Final Message Once the verification is completed successfully, your password will be updated instantly and you can log in to your BETSS account with your new password.

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How do I Verify My Account

Account Verification Guide (KYC)  To use withdrawals or claim bonuses on BETSS, you must complete KYC (Know Your Customer) identity verification.  What You Will Need  A valid ID document: National ID Card (NIC), Driver's License, or Passport  A clear selfie taken in good lighting  Tip:  Make sure all details match your official documents exactly. Incorrect or incomplete information may delay or block your verification.  PART 1 — SET UP YOUR IDENTITY DETAILS ON BETSS  ◆  Step 1: Log in to your BETSS account  ◆  Step 2: Tap your profile icon at the top-right corner of the home screen ◆  Step 3: Go to My Profile  ◆  Step 4: Scroll down to the Change NIC section to ADD/[CHANGE] ◆  Step 5: Enter your identity details  Verification Method — Select National Identity Card, Driver's License, or Passport  Document Number — Enter the number exactly as it appears on your document  Full name — Enter your name exactly as printed on the document ◆  Step 6: Tap the Continue button. Warning: Please ensure that your identification document is correct and ready before starting the verification process. If the verification process is interrupted, times out, or is not completed successfully, you will need to wait 1 hour before attempting verification again. PART 2 — DOCUMENT & SELFIE UPLOAD ◆  Step 7: Get your National ID Card ready  A preparation screen will appear. You will need:  Your National ID card — Front and back photos clearly showing all details  A selfie — Taken in good lighting with your face fully visible  Tap Start Verification to begin  ◆  Step 8: Tick the checkbox and give your consent ◆  Step 9: Select your document type  Choose your document issuing country (Sri Lanka) and then select the document type you want to use:  National ID — Requires front and back side photos  Driver's License — Requires front and back side photos  Passport — Requires the passport data page ◆  Step 10: Follow the camera instructions  Allow camera access when prompted.  Adjust all four corners of your document within the frame  Avoid glare on the document  Avoid expired, blurred, or distant captures  ◆  Step 11: Take Photos of front and back side of your document  Position your document so all four corners are inside the yellow frame. The app will auto-capture when it detects a clear image. You can also tap the shutter button manually.  Do's:  Use natural light facing the camera  Ensure even, clear front lighting  Take a stable and clear photo  Capture the full document within the frame  Use original document colors — no filters  Don'ts:  Avoid overly bright light with glare or reflections  Avoid low light or shadows  Do not upload blurry or unclear images  Do not cut off any part of the document  Avoid scanned copies, photocopies, or edited images  ◆  Step 12: Confirm both sides  After photographing both sides, you will see a preview screen. If you are happy, tap Confirm. If not, tap Retake to redo the photos. ◆  Step 13: Take your selfie  After confirming your document, the system will guide you through taking a selfie to confirm your identity matches your document.  Align your face inside the oval shown on screen  Avoid inappropriate lighting (too bright or too dark)  Remove accessories such as glasses or hats if asked  Tip:  Sit facing a window for the best natural lighting. Avoid bright backgrounds behind you. The oval turns green when your face is correctly positioned.  ◆  Step 14: View the final result and complete verification  After the selfie is captured, app will process your submission and display the result:  If successful — Your KYC is approved and you can proceed with withdrawals  If failed — You will see the reason. Common issues include 'Duplicate account detected' (your identity is already linked to another account)  Tap Proceed to finalize the verification process

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