Category: platform-guides

Step-by-step instructional modules for every platform feature.

Platform Guides
English

How to Claim Your Free Welcome Bonus

How to Claim Your Rs. 1000 Bonus Following are the simple steps for claim the welcome bonus: Log in to your BETSS account. Click Profile Icon Navigate to the “My Bonus” section. Select the "Welcome Bonus for Sports" promotion from "Available Bonus" section or Enter the Promo Code ("SPORT") Use your Rs.1,000 free bonus and start playing! 🔍 Important Rules & Tips New Customers Only: Valid for first-time users only. KYC Verification: Mandatory for claim any bonus 1x Wagering: Bonus must be wagered once (only winning stake counts). Play Fair: Opposite betting on the same event is not allowed. Category Use: Bonus can be used only for sports Min. Odd: 1.2 7-Day Validity: Use your bonus within 7 days. One per Customer: Multiple accounts are not allowed. ⚠️ If your bonus balance drops below the minimum stake after settlement, the bonus will be forfeited. 🚀 Quick Start Guide Learn how to Create an Account on BETSS Learn how to Complete KYC Verification for any bonus claim & smooth withdrawals Learn how to Place a Bet.

Platform Guides
English

How to Deposit via iPay/QR: A Step-by-Step Guide

Depositing funds using iPay/QR is a fast and secure way to top up your account. Follow these steps to complete your transaction: Step 1: Access the Deposit Section Log in to your account and click the Deposit button. From the list of available payment options, select iPay/QR. Step 2: Enter Deposit Amount Input the amount you wish to deposit into your account. Minimum Deposit: LKR 100. Step 3: Apply Promo Code (Optional) If you have a promotional code, enter it in the designated field to unlock special bonuses and exclusive offers. Choose iPay or QR Once redirected to the payment gateway, select the iPay option or the LankaQR option. Step 4: Provide iPay Details Once you proceed, you will be directed to the secure iPay gateway. You must provide: Your iPay registered mobile number. Your iPay registered email address. Click Submit to move forward. Step 5: Complete the Payment After a successful payment, your funds will be credited to your account balance instantly. ⚡ Essential Tips for a Successful Deposit Verify Amount: Double-check that the entered amount is correct before proceeding to the payment gateway. Maintain Connection: Do not refresh your browser or close the payment page while the transaction is processing. Confirmation: Ensure you receive a "Success" message from iPay to guarantee the funds have been sent. 🔐 Secure Transactions Your safety is a priority. All iPay/QR transactions are protected with advanced encryption to ensure a smooth and hassle-free experience.  

Platform Guides
English

How to Deposit via Instant Bank Transfer: A Step-by-Step Guide

Depositing funds to your account is fast, secure, and straightforward using the Instant Bank Transfer method. Follow these steps to complete your transaction: Step 1: Access the Deposit Section Log in to your account and navigate to the Deposit button, typically located in the top navigation bar or within your account dashboard. Step 2: Select Payment Method Choose Instant Bank Transfer from the list of available payment options to initiate the process. Step 3: Enter Deposit Amount Input the specific amount you wish to transfer. Note: Transactions must be between a minimum of LKR 100 and a maximum of LKR 50,000. Step 4: Apply Promo Code (Optional) If you have a promotional code, enter it in the designated field to unlock any applicable bonuses or rewards. Step 5: Initiate the Request Review your entered amount and click the Deposit button to move to the secure verification page. Step 6: Provide Personal Information Enter your required details accurately to verify the transaction: Full Name (as it appears on your bank account) NIC or Passport Number Mobile Number Email Address Once completed, click Next and follow the on-screen instructions provided by your banking gateway to finalize the transfer. ⚡ Essential Tips for a Successful Deposit Bank Compatibility: Ensure your bank account is enabled for instant online transfers. OTP Security: Keep your mobile device ready. Enter the One-Time Password (OTP) immediately to prevent the session from timing out. Instant Crediting: Funds are typically credited to your account balance the moment the verification is successful. 🔐 Security Guaranteed Your financial safety is our priority. All transactions are processed through high-level encrypted payment gateways to ensure your data and funds remain protected. Start your seamless experience today!

Platform Guides
English

How to Deposit Using MASTERCARD – A Step-by-Step Guide

 HOW TO DEPOSIT USING MASTERCARD – STEP-BY-STEP GUIDE Making a deposit with your MasterCard is fast, secure, and easy. Follow the instructions below to complete your deposit successfully. 🔹 STEP 1 – LOG IN → Profile Icon → Deposit Sign in to your account using your registered username/phone number and password. Once logged in, click the Profile Icon. Click Deposit. Tap the Make A Deposit button.  🔹 STEP 2 – SELECT PAYMENT METHOD Choose: MasterCard (This option allows you to make instant deposits directly using your MasterCard.) 🔹 STEP 3 – ENTER DEPOSIT AMOUNT Type the amount you wish to deposit into your account. ⚠ Minimum Deposit: LKR 100 🔹 STEP 4 – ADD PROMO CODE (OPTIONAL) Enter a promo code only if you have a valid deposit bonus promo code. Leave it blank if you do not have a deposit bonus promo code.  🔹 STEP 5 – CLICK DEPOSIT After confirming your amount and promo code, click the DEPOSIT button to proceed to the secure payment gateway. 🔹 STEP 6 – ENTER CARD DETAILS Fill in your MasterCard information correctly: ✔ Cardholder Name ✔ Card Number ✔ Expiry Month & Year ✔ Security Code (CVV) ✔ Billing Address (Optional) (Leave it blank if you do not wish to provide your billing address information.) ⚠ Make sure all details match your bank card information. 🔹 STEP 7 – COMPLETE PAYMENT Click PAY to confirm the transaction. You will receive an OTP from your bank. Once you confirm the OTP, the payment will be credited to your BetSS account. ━━━━━━━━━━━━━━━ ⚡ IMPORTANT NOTES ✅ Ensure your MasterCard is enabled for online transactions ✅ Double-check card details before submitting ✅ Keep sufficient balance in your bank account ✅ Transactions are processed securely through encrypted payment gateways ✅ Processing is usually instant depending on bank availability   ⚠ BANK RESTRICTION NOTICE For some banks such as Commercial Bank, HNB, and Sampath Bank, MasterCard deposits may not work due to bank-side transaction restrictions. 👉 In such cases, please use the JustPay deposit method for a smoother and more successful transaction experience. 🔐 SAFE & SECURE PAYMENTS All payments are protected with trusted SSL encrypted payment systems for maximum security. 🚀 Deposit now and enjoy a smooth gaming experience!

Platform Guides
English

What Should I Do If I Forgot My Username?

Forget your BETSS username? No problem. You can quickly recover your username using your registered mobile number and OTP verification. Step-by-Step Guide Step 1: Open the BETSS login page and click “HAVING TROUBLE LOGGING IN?” Step 2: Select “Forgot Username” from the Account Recovery section. Step 3: Enter the mobile number registered with your BETSS account. Step 4: You will receive an OTP verification code to your mobile number. Step 5: Once verification is completed successfully, your BETSS username will be recovered and you can continue accessing your account without any issues. Important Notes Ensure the mobile number entered is the same number used during account registration. Keep your OTP confidential and never share it with anyone. After recovery, save your username securely for future logins  

Platform Guides
English

What Should I Do If I Forgot My Password?

Forgot your BETSS account password? Don’t worry — recovering your account is quick and secure. Simply follow the steps below to reset your password and regain access to your account safely. Step-by-Step Guide Step 1: Go to the BETSS login page and click “HAVING TROUBLE LOGGING IN?” Step 2: Select “Forgot Password” from the Account Recovery options. Step 3: Enter the mobile number linked to your BETSS account. Step 4: You will receive a 6-digit OTP verification code to your registered mobile number. Step 5: Enter the OTP correctly and follow the instructions to create a new password. Important Notes Make sure your registered mobile number is active and accessible. Never share your OTP code with anyone for security reasons. Create a strong password using letters, numbers, and symbols for better account protection. Final Message Once the verification is completed successfully, your password will be updated instantly and you can log in to your BETSS account with your new password.

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